Return and Refund Policy

As Octa Tech provides digital services and consulting, we do not offer physical product returns. However, we are committed to client satisfaction and offer the following policy:

Return / Cancellation Policy

• Services can be canceled within 24 hours of order placement, provided work has not started.
• After 24 hours, or once work has begun, cancellation is subject to review and approval on a case-by-case basis.

Refund Policy

• Full refunds are applicable only for cancellations made within the 24-hour window.
• For partially completed services, partial refunds may be granted after deducting the cost of work already performed.
• No refunds are applicable once a project or service has been fully delivered or completed.
• The refunds will be processed within 7-10 working days into the original payment account.

How to Request a Refund

To initiate a cancellation or refund, please contact us at: 📩 Email: info@octatech.in
📞 Phone: +91-7065100019

Include your project name, bank account no, service details, and reason for cancellation/refund.