As Octa Tech provides digital services and consulting, we do not offer physical product returns. However, we are committed to client satisfaction and offer the following policy:

Return / Cancellation Policy

• Services can be canceled within 24 hours of order placement, provided work has not started.
• After 24 hours, or once work has begun, cancellation is subject to review and approval on a case-by-case basis.

Refund Policy

• Full refunds are applicable only for cancellations made within the 24-hour window.
• For partially completed services, partial refunds may be granted after deducting the cost of work already performed.
• No refunds are applicable once a project or service has been fully delivered or completed.
• The refunds will be processed within 7-10 working days into the original payment account.

How to Request a Refund

To initiate a cancellation or refund, please contact us at: 📩 Email: info@octatech.in
📞 Phone: +91-7065100019

Include your project name, bank account no, service details, and reason for cancellation/refund.